Sunday, May 07, 2006
[[My letter of commendation for SHC 3163H (Amended)]]
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I am writing about a very unhappy incident, which my friend and I just experienced recently. (PS: I have attached a map for your reference, which clearly shows the route driven and the route that should have been taken.) In the morning of 04/05/06, at approximately 2am, my friend and I boarded SHC 3163H at the junction of Tampines Rd and Hougang Ave 3. Upon boarding the cab, we instructed the driver that the location was Sengkang. However, to our astonishment, instead of turning into Hougang Ave 7 which will lead to Punggol Rd, the cabbie continued driving down Tampines Road. This route will eventually lead to TPE. As you can see from the map, we are going one big round around Sengkang. You don't need a mathematician to tell you how significant the difference is. I questioned the driver as to why he took this longer route. He replied, “This way also can go Sengkang.” This is my reply to you, Comfort, “I go Jurong and U-turn also can reach Sengkang.” The roads are practically free from traffic that night. Therefore, I do not believe that it was a good intent on the cabbie’s mind at that moment to take a route with smoother traffic flow. It would be ridiculously absurd. Neither does the driver look like an inexperienced greenhorn who is not even familiar with the roads in Hougang. Perhaps, my assessment is wrong. It was simply our rotten luck that night that we flagged a cabbie who is among the 9% population who does not know the route. Hopefully, my feedback could help you remove these black sheep and thus aiding Comfort in achieving a perfect score in your next Audit. If my memory serves me correctly, the fare that night was $8.95. In all the times that I have ever taken a cab, a trip from Hougang to Sengang would at most cost $6 plus, even when taking into consideration the midnight charge. A refund for this ridiculous trip is not of the utmost importance. However, I demand a satisfactory explanation and your follow-up actions pertaining to this matter. Pardon my harsh tone in this letter, but I simply cannot accept being taken for a fool.<<
How is it, Lion? Did a quick one.. Never really think much into it..
i was here @
2:35 PM.