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Tuesday, March 07, 2006
[[FUCKEDDUP service sector in Singapore]]


Went Sentosa yesterday..... This bald man at Sunset Bay cafe had the nerve to incur my wrath..... It's ok, never mind.... I didn't beat him up... I simply sent a feedback to the management office of Sentosa...


I am writing to complain about the staff's attitude at the pub/cafe at Sunset Bay.

At approximately 2pm yesterday, I approached a staff to enquire about volleyball rental rates. He is a middle-aged looking, bald man. I was extremely appalled by his attitude in answering me. When I approached him, he was having his meal. Perhaps it's my fault for interupting his lunch, but personally, I take offence to his actions. Is it a STB directive for frontdesk staff to reply customers without looking at them and their heads bowed over their food?

It isn't an issue to me that he replied in Singish.. However, correct me if I am wrong, does the following sentence sound professional to you? "You all come here then I tell you." This was the reply I got when I asked him what I am entitled to after purchasing the $5 beach band. His tone is what youngsters would describe to be having a "attitude problem" He didn't seem too enthusiastic about serving me.

I believe it is in our government's interest to boost tourism in S'pore, thus the 2 integreted resorts and the formulation of the Tourism 2015 vision. It is people like him who will undermine all our efforts. Indeed our nation's service standards have a long way to go.

I have had similar experiences at this cafe at Sunset Bay since I first visited this beach 3 years ago. The 2 male staff were not very polite in attending to us and behaved as thought Sentosa belonged to his forefathers.

I do not need to know what actions are taken after your Guest Services Officer read my letter. However, I would appreciate to know that my letter has been acknowledged.



The sales staff of our service industry are really fuckedup... Don't know the product they are selling.... No interest... etc, just to name a few BAD points about them....

It's alright that you do not know everything. I don't expect you to knwo everything, but for goodness's sake, don't attempt to lie blindly at the customer...

For example, Alex and I already know that the 4Gig memory stick is already official. So much so that the price of 1Gig and 2 Gig memory sticks have plummeted. However, a sales staff at even SONY GALLERY can tell Alex that there is no such thing as a 4Gig MS from SONY...

Haizzz... kanna lan

i was here @
4:02 PM.

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